Sodashi ships products globally.
Sodashi agrees to dispatch the product(s) ordered within ten (10) days from the payment receipt date. However in most cases, your order will be shipped within three (3) working days. Sodashi will send notification to you by email when your order is dispatched.
We offer express shipping on ALL orders shipping is FREE for all orders over $199
For orders under $199 a flat shipping rate of $15.00 applies.
You should expect you parcel within 1-5 business days. If your parcel does not arrive within this timeframe, please contact us at email@example.com and we will track it for you. Australia Post will deliver straight to your door, however if undelivered a calling card will be placed in your letter box to notify you that your parcel is ready to collect at your nearest post office.
Sodashi are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters or delivery company strikes, etc.
USA & Rest of the World
We offer express shipping on ALL orders
Shipping is FREE for all orders over $250
For orders under $250 a flat shipping rate of $25 applies
You should expect to receive your order within 3-10 business days of dispatch, however certain destinations may take longer. If your parcel does not arrive within this timeframe, please contact us at firstname.lastname@example.org and we will track it for you.
When international orders reach destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. Sodashi takes no responsibility for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs office for further information regarding taxes and duties. Sodashi are unable to accept responsibility for delays in delivery due to unforeseen circumstances, such as natural disasters, missed delivery or delivery company strikes, etc.
If you are not completely satisfied with your Sodashi product please contact us on +61 8 9336 6837 or at email@example.com. If we are unable to resolve the problem, we will be happy to offer a replacement or exchange providing the product has not been used.